About us

Meet your local Rotorua heat pump specialists

We're Rotorua Home Heat Pumps, a small local outfit fitting heat pumps that hold up to our frosts, lake humidity and geothermal air.

Get a quote for your home

Tell us about your place and we'll come back with real numbers.

No obligation. We'll get back to you as soon as we can, usually before the end of the same day.

We're a Rotorua-based heat pump company living and working here in the Lakes district. We fit and look after units built for our conditions: plateau frosts, lake humidity, and geothermal hydrogen sulphide that chews through standard outdoor coils. Local, straight-up, no run-around.

Who we are and where we work

We're based right here in Rotorua and we do this full time. When you ring 07 242 6418 you're talking to the people who'll turn up, not a call centre in another city.

We cover the city and the wider Lakes district, so Glenholme, Pukehangi, Lynmore, Ngongotaha, Owhata and Kawaha Point are all our patch. Have a look at the areas we serve if you want to check we get out your way, or just talk to our team and we'll tell you straight.

Why local knowledge matters for Rotorua homes

Rotorua is a different job to most towns, and the geothermal air is the big one. The hydrogen sulphide in it eats standard outdoor coils, so a unit that would last fifteen years elsewhere can corrode early here if it's the wrong spec.

That's why we fit blue-fin or gold-fin heat exchangers as standard. They cost a bit more up front, but on the plateau they're the difference between a heat pump that lasts and one you're replacing in a few years. We'll always tell you which unit suits your street.

Our housing stock varies too. A lot of the western suburbs are older timber bungalows with not much insulation, which means you often need more grunt than the room size alone suggests. The tighter modern builds by the lakes are a different sizing job again. We size for the actual house in front of us.

How we work with you

We keep it simple. You get an honest recommendation, a clear price, and a tidy job. If a bigger or smaller unit is the smarter buy for your place, we'll say so rather than sell you the most expensive box.

Our proper heat pump installation in Rotorua covers the full job, from siting the outdoor unit away from the worst of the geothermal drift to running the pipework neatly. Once it's in, we handle heat pump servicing and repairs to keep it running through the cold months.

  • A site visit and honest sizing for your actual rooms
  • A clear written quote with no surprises
  • Corrosion-resistant coils fitted as standard
  • Tidy, code-compliant install

Servicing is for the units we fit

One thing to be upfront about: we service and repair only the heat pumps we installed ourselves. We don't take on other companies' installs, because we can't stand behind work we didn't do.

If you're after a new heat pump, that's exactly the sort of thing we're here for, and we'll look after it for the long run once it's in. If you've got an existing unit fitted by someone else, we're not the right call for a service on it. Ready to sort a new one? Just get in touch and we'll get you a quote.

Thinking about a heat pump this winter?

Tell us about your home and we'll come out, size it properly and give you a real price. Call 07 242 6418 or send through the form.

Common questions

Are you a local Rotorua heat pump company?

Yes. We're based in Rotorua and we live and work here in the Lakes district. We cover the city and surrounding suburbs like Glenholme, Pukehangi, Lynmore, Ngongotaha, Owhata and Kawaha Point. When you call, you're dealing with the local team, not a national chain.

Why do Rotorua heat pumps need corrosion-resistant coils?

The geothermal air around Rotorua carries hydrogen sulphide, and it corrodes standard outdoor coils faster than normal salt or humidity would. Over a few years that eats into the heat exchanger and shortens the unit's life. Blue-fin or gold-fin coils have a protective coating that holds up far better in our conditions, so we fit them as standard.

Do you install every major heat pump brand?

We work with the main brands and pick the one that suits your home, budget and where the unit's going. What matters more here is fitting the right spec for the geothermal air, so we focus on corrosion-resistant coils and correct sizing rather than pushing one badge. We'll talk you through the options at the quote.

Let's get your place sorted

Ring 07 242 6418 or send us a few details about your home. We'll come out, give you honest advice and a clear quote.